Privacy Policy – Ellie Hawkins

At Ellie Hawkins, we want to protect your privacy and confidentiality. We understand that all users of our website are rightly concerned about how their data is being used. We take our responsibilities under Data Protection legislation, including GDPR, very seriously and we aim to comply with the guidance provided by the Information Commissioner’s Office (ICO).

You can find more information about the ICO at their website: https://ico.org.uk/

We do not share, sell, or disclose to any third party any personally identifiable information collected on this site.

The law requires us to determine how we process different categories of your personal information, and to notify you of the basis for each category. If a basis on which we process your personal information is no longer relevant, we will immediately stop processing your data.

1. INFORMATION WE PROCESS BECAUSE WE HAVE A CONTRACTUAL OBLIGATION WITH YOU

When you buy a product or service from us, or otherwise agree to our terms and conditions, a contract is formed between you and us.

To carry out our obligations under that contract, we must process the information you give us. Some of this information may be personal information.

We may use it to:
1.1 Verify your identity for security purposes
1.2 Sell products to you
1.3 Provide you with our services
1.4 Provide you with suggestions and advice on products, services, and how to get the most from using our website

We process this information on the basis that there is a contract between us, or that you have requested we use the information before entering a legal contract. We continue to process this information until the contract ends or is terminated by either party under the terms of the contract.

2. INFORMATION WE PROCESS WITH YOUR CONSENT

Where there is no contractual relationship between us, such as when you browse our website or ask for more information about our business, including products and services, you provide your consent for us to process information that may be personal information.

Where possible, we aim to obtain your explicit consent to process this information, for example by agreeing to our use of cookies.

Sometimes consent is implicit, such as when you send us an email and reasonably expect a reply.

Except where you have consented to a specific purpose, we do not use your information in any way that would identify you personally. We continue to process your information on this basis until you withdraw consent or it can reasonably be assumed that consent no longer exists.

You may withdraw your consent at any time by contacting us at: makeupbyelhawkins@gmail.com

3. INFORMATION WE PROCESS BECAUSE WE HAVE A LEGAL OBLIGATION

We may need to process your information to comply with statutory obligations. This can include personal information. Once our contract is completed, all personal information is destroyed, except invoicing information kept for tax reasons for up to 6 years, as legally required.

4. WEBSITE USAGE INFORMATION

We may use software embedded in our website (such as JavaScript by Wix) to collect information about pages you view, how you reached them, what you do on a page, the length of time you remain on the page, and how we perform in providing content to you. This information is not associated with an identifiable person.

5. COOKIES

Cookies are small text files placed on your computer through your web browser when you visit a website. They help websites work efficiently and provide information to the site owners.

We may use cookies to:

  • Record whether you’ve accepted the use of cookies on our website to comply with the law.

  • Allow essential parts of the site to operate.

  • Operate our content management system.

  • Operate our online notification/contact forms.

  • Enhance security on contact forms.

  • Collect anonymous information about how visitors use our site to improve your experience.

  • Store personal information to save you having to re-enter it on future visits.

  • Enable you to watch YouTube videos via privacy-enhanced mode.

You can disable cookies in your browser, but this may limit some features of our website.

6. USE OF SITE BY CHILDREN

We do not market to children or sell products/services to them. Users under 18 may only use our site with parental or guardian consent.

7. DISCLOSURE TO GOVERNMENT AND THEIR AGENCIES

We may be required to provide information to legal authorities if properly requested.

8. RETENTION AND REVIEW OR UPDATE OR REMOVAL OF PERSONAL INFORMATION

We keep personal data only as long as required to provide services, comply with the law, or support a legal claim. You may review, update, or request removal of your personal information at any time.

To do so, please contact:makeupbyelhawkins@gmail.com